A. The customer is responsible for maintaining their driveway clear and accessible on dates of scheduled and requested sewage tank evacuation.

B. The city will not provide sewage tank evacuation service to an address if the driveway is not accessible. This includes any obstruction including, but not limited to, parked vehicles, freezer vans, snow, ice, animals, wastes, toys, appliances, or snowmobiles.

C. If the camlocks are frozen and the city does not have access to evacuate the holding tank, the city will not evacuate the tank.

D. If the city cannot service the sewage tank due to the circumstances described in this section, the city will leave a blue tag at the customer’s address describing the problem in sufficient detail to allow the customer an opportunity to address the issue before the next regularly scheduled delivery.

E. A credit for service will not be given for services missed because of a customer’s action or inaction. [Ord. 21-23 § 2, 2021.]